Experience & Skillset

Mar-Sep 1988
Cost Planner
IBM (student placement)

I redesigning and managed a, SQL database of PC components sourced from countries around the world, showing exchange rates and real price per batch on a real-time, allowing IBM to track component costs day-to-day. 

Apr 1990 - Sep1992
Quality Engineer
Cameron Iron Works

In this role I designed, scheduled, conducted and analysed the results of designed experiments on the production process for forged superalloy turbine hubs.  This is involved liaising with management, engineers, metallurgists and operators on a daily basis, attempting to reconcile conflict and incorporate their diverse opinions into testable process factors.  

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Analysis of experimental data required my active involvement laboratory testing via X-Ray, ultrasound, acid etch and other inspection and testing methods. 

I later moved to a sales engineering role which involved a visit to clients in India. 

Sep 1992 - Dec 2002
Lecturer/Senior Lecturer
Statistics & Operations Management,
Management Dept,
Glasgow Caledonian University, UK
 

I began as a lecturer in 1990, teaching quality management, statistics and I.T. to students of consumer studies and trading standards.  Following a successful early publishing record I was promoted in 2001 to Senior Lecturer in Operations Management, at which point I headed up the Operations Management teaching group at Glasgow Caledonian University.

I led the departmental quality group and led my department through a QA audit. 

This role involved: educational course design, development, delivery, assessment and review; research student project supervision; and participation in the normal academic boards and committees.      

Jan 2003 - June 2022
Senior Lecturer, Associate Professor and full Professor of Quality Systems
School of Engineering,
Massey University,
New Zealand

Seeking a new challenge and change of scene, I took up a Senior Lectureship at Massey University, where my role involved heading up the suite of Postgraduate distance-based courses in Quality Management, and teaching experimental design and process optimisation methods to engineers and food technology students.

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I developed the existing graduate diploma in Quality Management into a suite of Postgraduate Diploma and Masters courses.  

I was promoted to Associate Professor in 2011 and to full Professor in 2015, and during this ten year period I led the Engineering and Innovation Management academic group as Cluster Leader. 

During this time I taught into Massey University's MBA programme, delivering modules of logistics and supply chain management. I brought in significant external funding (see projects section) and supervised 19 doctoral projects and around 20 Masters projects to completion (see 'projects' and 'teaching' sections).  I taught into Massey's joint course in Singapore from 2009-2022, teaching in Singapore for 4-6 weeks of every year excepting 2020 the lockdown year.  

Following the COVID lockdowns and resulting loss of international students, Massey University went into a restructuring and cost saving drive, and I helped manage this within my academic group, finally requesting early separation myself to enable me to work on other  projects and interests, such as writing.  

Jan 2009 - Dec 2024
Managing Director, SIPOC Improvement Ltd.

In 2009 I set up a consulting and business advisotry company, SIPOC Improvement Ltd.  This allowed me to undertake additional paying roles and at points I reduced my contracted hours at Massey in order to provide consulting and business services advice.  I could also channel payments from external examining and overseas work through this business.  

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I wound down the business in  2024 because I am currently based full-time in Thailand and do not require the formal business entity any longer.