List of invited talks

2021

'Quality 4.0: Practices, Challenges, and Opportunities in Industrial Enterprises'.  

Appointed as a speaker and panellist for the 11th Annual Conference on Industrial Engineering and Operations Management, on-line conference hosted by Singapore University of Social Science, Singapore, 7-11 March.  ​​

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'Competing the age of Black Swans and Grey Rhinos'. 

Keynote Address given at the 26th APQO and 21st Qualcon conference, Adelaide, Australia (on-line).  October.   

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2018

'Applying lean thinking to the horticultural value chain in New Zealand'  

Address given at the International Conference on Food, Agriculture and Biotechnology (ICoFAB), 30-31 August, Siem Tara Palace Hotel, Maha Sarakham, Thailand.

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2017

'Operational Excellence in Tertiary Education'

Keynote address given at: Operational Excellence Symposium, Universiti Teknologi MARA (UiTM), 15th August, Dewan Sri Bestari Intekma Resort & Convention Centre, Shah Alam, Malaysia.

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'From research to publishing in high impact journals'  

Invited public lecture given at Universiti Tun Hussain Onn Malaysia (UTHM), 6 August, Parit Raja, Malaysia.  

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2016

'A deafening clash of cultures?  Challenges of raising standards in New Zealand' 

keynote address given at the Asia Pacific Quality organisation (APQO) Annual Conference, 20-23 November, Rotorua, New Zealand

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'Design of Experiments Masterclass'

Address given at the Quality improvement scientific symposium, Health Quality and Safety Commission New Zealand, 18th October, Novotel, Auckland Airport.

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'Applying Lean to the pip fruit sector of New Zealand'

Address given at the Lean Business Systems conference, SA Partners and Shingo Institute, 2 Sept, Auckland.

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2014

'Horsepower, dirty pipes and unintended acceleration: strategic dimensions of quality in the 21st century'  

Keynote address given at Qualcon - Annual conference of the Australian Organisation for Quality, Adelaide, SA, 19th-22nd Oct.

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2013

'Compliance to Excellence: the changing face of Quality Management'

Address given to Project Management Institute Central Branch Meeting, Wellington, New Zealand, 21st October.

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2012

'Quality Management education: Quality educational pathways in New Zealand and Internationally'  

Keynote address given to the International Academy for Quality symposium on Quality and Sustainability in Education of Asia Pacific, City University of Hong Kong, 3rd August.

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2011

'Winning in the global economy through collaboration, innovation and excellence'

Keynote address given at Qualcon - Annual conference of the Australian Organisation for Quality, Adelaide, SA, 17th-19th Oct.

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2010

'Quality in Health Services – Interest in Quality Management models growth in the service sector'

Keynote address given at Qualcon 2010, Annual Conference of the Australian Organisation for Quality (Qualcon 2010), Canberra, Australia, 27-30 Sept.

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2008

'Six Sigma in the Southern Hemisphere: Bonzer or Bull Dust?' 

Keynote address given at Six Sigma symposium, Australian Organisation for Quality Inc., Monash University, 22nd August.  

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2006

'Developing and Benchmarking KPI for Quality Management.'  Short public course given at The JW Marriott, Kuala Lumpur, Malaysia on 22 - 23 February 2006 behalf of Knowledgecom Management Pty.

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2004

'Successful Strategies for Quality Management System Implementation, Fulfillment & Meaurement'.  Short public course given at the Shreaton Imperial Hotel, Kuala Lumpur on 13-14 December 2004 on behalf of Knowledgecom Management Pty.

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